I love action movies. Anything with war, drug trafficking, a hero and heroine uniting in dramatic fashion despite a spray of machine gun fire - yes, that's the flick for me. So, when a family member suggested I read former FBI hostage negotiator Chris Voss' book, Never Split the Difference: Negotiating As If Your Life Depended On It, I was game. I figured that if I was going to read a book on professional development, it might as well be one authored by someone with some interesting stories and utmost credibility. With experience in high-stakes negotiation with bank robbers, terrorists, and international kidnappers, Voss fit the bill.